How the Citizen Card Works

Example: Goto FinanzOnline

The following steps illustrate, how you can log in to FinanzOnline for free with your Citizen Card.


Step 1: Insert e-card into the card-reading device
Prepare your card reading device. Install the required driver to operate your card reading device. Please obtain the required driver from the respective vendor. Drivers for card reading devices from Gemalto can for instance be searched and downloaded directly from the vendor's website.
Connect your card reading device and insert your card.

Step 1

Step 2: Click Card
FinanzOnline supports log-on with your activated card.
You need a locally installed Citizen Card software that needs to be started. Remark: A previously given option using so-called Java-Applets that needed no local software is no longer supported, as browsers increasingly depreciated Java-support. Currently thsi option still works for Internet Explorer).

Step 2

Step 3: Enter Card PIN
You can verify your Signature Data during the log-on procedure.

Step 3

Step 3: Enter Card PIN
The Signature Data contain information regarding the application and the signing person. In this way you can easily verify what you are about to sign.

Step 4

Step 3: Enter Card PIN

Enter your Signature PIN into the provided text field and confirm your data entries by clicking the Sign button (Signieren). You are now logged on to FinanzOnline.

General Hints

  • If you are using an older e-card, you might also be requested to enter your Card PIN between Step 1 and Step 2.
  • When you log on to FinanzOnline for the first time, you need to assign your Citizen Card to your social insurance number or tax number.